Return Policy

CES Imaging stands behind the quality and condition of merchandise sold. All products are covered by Original Equipment Manufacturer's warranty.


If for any reason you are dissatisfied with your purchase return the unwanted product within 14 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.


Defective items are eligible for repair/service directly through the Original Equipment Manufacturer at no cost to you.

Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.

The CES Imaging Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.


Return Process

CES Imaging cannot accept any product return without first receiving a RMA number. Please call us at 763-560-9098 to submit your return request. Manufacturers are the definitive resource for the products they design, develop, fabricate and service.

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